Top 10 Fiery Error Codes and Solutions for Smooth Printing
Posted on 16 September, 2024 / Under Business Solutions, FAQ, How-To, office equipment leasing

Top 10 Fiery Questions and Error Codes: Troubleshooting Made Simple

When it comes to high-end printing systems, Fiery servers play a pivotal role in enhancing the performance and quality of your print jobs. Whether you’re working with Canon, Xerox, or Ricoh, Fiery print servers provide users with the speed and flexibility required for professional-grade printing. However, even the most advanced systems can encounter errors, and that’s where troubleshooting EFI Fiery error code knowledge comes in handy.

Below, we’ll dive into the Top 10 Fiery questions and error codes, explaining what they mean and how you can resolve them. If you’re running a busy office or print shop in Colorado, understanding these issues can save time and frustration.

1. What is a Fiery Print Server?

A Fiery print server is an integrated or external device that works with high-end copiers and printers to manage print jobs. It handles complex file processing by interpreting print data from computers and sending it to the printer in a format it can easily understand. Fiery servers offer benefits like faster processing speeds, color accuracy, variable data printing, and more robust workflow automation tools.

Why Does My Printer Need a Fiery Server?

Without a Fiery server, high-volume jobs may print slower or lose quality during processing. If you’re running a fast-paced business that requires sharp, consistent color reproduction, a Fiery server is crucial.

2. Fiery Error Code: 89-702

This error usually indicates a RIP (Raster Image Processing) failure. RIP is responsible for converting the image or file to a format the printer can understand. A 89-702 error suggests there’s a problem during this conversion process.

How to Fix It:

  • Restart the Fiery Server: Sometimes, simply rebooting the server can clear temporary glitches.
  • Check File Formats: Ensure the files you’re printing are in compatible formats like PDF, PS, or TIFF. Sometimes, corrupt or complex files can cause RIP failures.
  • Update the Fiery Software: Installing the latest patches or updates can resolve known bugs or incompatibility issues.
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3. Fiery Error Code: 80-400C

This error points to an issue with the printer’s connection to the Fiery controller. It can happen if there’s a disruption between the printer and the Fiery hardware or software.

How to Fix It:

  • Check Cables: Ensure that all network and power cables between the printer and the Fiery server are securely connected.
  • Restart Both Devices: Power cycling both the printer and the Fiery server may restore connectivity.
  • Check Network Settings: Make sure both the printer and server are on the same network and that IP addresses haven’t changed.

4. How Do I Recalibrate Color on a Fiery Server?

Consistent and accurate color output is crucial for businesses like design firms or marketing agencies. Fiery servers include tools for color calibration, ensuring that what you see on screen matches what’s printed. Over time, though, colors may drift, requiring recalibration.

Steps to Recalibrate:

  1. Access the Color Calibration Tool: Go to Fiery Command WorkStation, then navigate to ‘Device Center’ > ‘Calibrate’.
  2. Select the Correct Calibration Set: Fiery offers different calibration sets for various paper types. Ensure you’re using the right one.
  3. Use a Colorimeter: For the best results, use a spectrophotometer or colorimeter to measure and adjust colors. The built-in scanner on some models can also be used.

5. Fiery Error Code: E-02

Error E-02 is commonly linked to paper jams or feed issues. It can occur when the printer tries to pull paper from the wrong tray or detects a misfeed.

How to Fix It:

  • Check for Paper Jams: Clear any jams in the printer, especially in the paper feed path.
  • Check Paper Settings: Ensure that the correct paper size and type are selected in both the print driver and on the Fiery server. Mismatches can trigger feed issues.
  • Clean Paper Path: Dirt or debris in the paper path can cause misfeeds. Make sure the trays and rollers are clean and properly aligned.

6. Fiery Error Code: 127-210

This error is related to a spooling problem. When a print job spools, it’s prepared for printing, but in this case, something is preventing that process from completing successfully.

How to Fix It:

  • Restart Spooling Services: Open Fiery Command WorkStation, go to the ‘Server’ menu, and try restarting the spooling service.
  • Clear Queues: Sometimes, too many jobs in the queue can cause spooling errors. Delete unnecessary jobs and restart the server.
  • Update Printer Firmware: Check if your printer or Fiery controller needs a firmware update, which can often fix spooling issues.

7. Why Is My Fiery Printer Taking So Long to Print?

If you notice significant delays when printing from a Fiery server, several factors could be contributing to the slowdown.

Possible Causes:

  • File Complexity: High-resolution images, especially in formats like PDFs, can take a long time to process.
  • Network Congestion: If your office network is busy, large files may take longer to reach the printer.
  • Server Overload: Multiple large jobs spooled simultaneously can overwhelm the Fiery server.

How to Fix It:

  • Reduce File Size: Flatten complex files or convert them to simpler formats before sending them to print.
  • Upgrade Network Infrastructure: If your business prints a lot of large files, you might need to upgrade your network bandwidth.
  • Print in Batches: Instead of sending all jobs at once, try staggering them for better performance.

8. Fiery Error Code: 853

This error indicates a job mismatch error, where the settings in the job file do not match the printer’s capabilities.

How to Fix It:

  • Check Paper Size: Make sure the file being printed matches the paper size loaded in the printer.
  • Adjust Print Settings: Go to Fiery Command WorkStation and ensure the correct print settings are applied for that job (e.g., paper size, duplex printing).
  • Reconfigure Print Options: This error may also occur when incompatible features, like booklet finishing, are selected in the print job that the printer cannot support.

9. What is the Difference Between Fiery XF and Fiery ProServer?

Fiery XF and ProServer are two different types of Fiery solutions designed for different printing environments.

  • Fiery XF: This is a high-performance RIP solution for wide-format printing, offering superior color management and print production tools.
  • Fiery ProServer: ProServer is more focused on high-end production printing environments, offering robust workflow automation, including job preparation and color management, for digital presses.

Which One Should You Choose?

If you’re managing a wide-format printer for signage or banners, Fiery XF is the go-to solution. For businesses focusing on high-volume digital printing with intricate job management requirements, Fiery ProServer might be the better fit. In truth, your best bet in selecting the best Fiery for your needs is to consult with our ABT EFI Fiery experts.

10. Fiery Error Code: A Network Printing Issue

This general error code refers to network-related printing issues. It can be caused by anything from incorrect IP settings to a broken connection between the Fiery server and the printer.

How to Fix It:

  • Check Network Cables and Switches: Make sure all connections are secure and that there are no faulty cables or ports.
  • Reset Network Settings: Go to the Fiery server’s network settings and make sure that IP addresses, DNS settings, and gateways are properly configured.
  • Test the Network Connection: Run a ping test to verify connectivity between your computer, Fiery server, and printer. If the connection is unstable, consider network upgrades.

Get A Fiery Demo Today!

Understanding these common Fiery questions and error codes can help keep your printer running smoothly, preventing costly delays. Whether it’s a RIP failure, a connectivity issue, or a job mismatch error, many problems can be resolved with simple troubleshooting steps. However, if you’re located in Colorado and need professional assistance, partnering with a Managed Print Services (MPS) provider (we recommend our team at ABT)Resolve the most common Fiery error codes and enhance print productivity with this guide. Learn troubleshooting tips for issues like RIP failures, job mismatches, and spooling errors. can ensure your Fiery servers and printers remain optimized.

For businesses that rely heavily on printing, knowing how to diagnose and fix these issues can be a game changer, improving efficiency and reducing downtime. Don’t hesitate to reach out to your IT support team or MPS provider if these issues become frequent.

** Editors Note: We typically use ChatGPT and Dall-e to help create some of our content and images….clearly, the AI is still a bit literal in image creation 🤣