Success Story: How a Denver Law Firm Cut Print Costs by 30%

When you think of a law firm, you probably picture towering stacks of paper, bulging file cabinets, and paralegals scrambling to print out last-minute filings. While the legal world is gradually shifting to digital, hard copies are still king in courtrooms and legal offices across the country — and nowhere is that truer than in Colorado.

For one mid-sized law firm in downtown Denver, the high volume of print jobs wasn’t just a logistical hurdle — it was a financial drain. That all changed when they partnered with a local Managed Print Services (MPS) provider. In under six months, they had slashed their print-related costs by 30%, boosted employee productivity, and significantly reduced downtime.

This blog takes you behind the scenes of that transformation — showing how the right print strategy can completely change the game for law firms. If you’re in legal, or simply manage a document-heavy operation in Colorado, their success story could be yours.

Meet the Client: A Growing Denver-Based Law Firm

Our client, a boutique law firm with approximately 40 employees and a focus on civil litigation and family law, was experiencing rapid growth. With more clients came more documents — and with that, more print problems.

Their downtown office had 12 standalone desktop printers, two aging multifunction copiers, and no real strategy behind how or when they printed. Attorneys often brought their own printers from home, and the IT department (which was just one person juggling other responsibilities) was constantly called in to fix paper jams, troubleshoot toner errors, and replace outdated drivers.

Print costs were unpredictable and untracked. Toner orders were done ad hoc, and they had zero visibility into how much each department — or individual — was printing. Sound familiar?

The Print Pain Points

Before partnering with ABT, the firm faced a long list of issues that are unfortunately all too common in the legal world:

Uncontrolled print volumes: Every attorney had different print habits, and there was no accountability.
High cost-per-page: Most printing was done on inefficient desktop printers with expensive ink cartridges.
Frequent downtime: When a printer went down, productivity stalled — especially during trial prep or court filing deadlines.
Lack of service support: Their previous vendor was slow to respond and often lacked parts or toner in stock.
No environmental strategy: With no print policy, there was a lot of waste — duplicate copies, abandoned print jobs, and overuse of color printing.

These problems weren’t just inconvenient — they were costing the firm tens of thousands of dollars annually.

Enter ABT’s Managed Print Services

When the firm reached out to us at ABT, they were looking for more than a quick fix. They needed a sustainable, scalable strategy that could grow with them and support their highly specialized workflow.

Here’s how our Managed Print Services (MPS) solution helped them turn things around.

1. Full Print Environment Assessment

We began with an in-depth, on-site assessment. Our team mapped every printer, copier, and scanner in the office. We tracked usage by device, department, and user over a 30-day period using non-intrusive data collection software.

This audit revealed:

Over 70% of their printing was happening on high-cost desktop devices.
Color printing accounted for nearly 45% of all pages — even when unnecessary.
Multiple devices were redundant, underutilized, or completely unused.
Their average cost per page was 3x higher than it could be with centralized MFPs.

2. Right-Sizing the Fleet

With the data in hand, we designed a right-sized printer fleet. Instead of 12 desktop printers and two outdated copiers, we recommended:

4 high-speed multifunction printers (MFPs) strategically placed in central locations.
Secure print release functionality so sensitive legal documents wouldn’t be left on the tray.
Mobile and cloud printing capabilities, allowing attorneys to print from court, home, or while traveling.

This reduced the number of devices by 50%, cut energy use, and drastically simplified IT support.

3. Automated Supplies and Maintenance

We set them up with a proactive supplies management system. Now, toner is automatically shipped before they run out — no more emergency Office Depot runs or lost productivity.

Even better, all devices are remotely monitored and serviced by our techs in Denver, so issues get resolved fast, often before staff even notices a problem.

4. Print Rules and User Training

To support long-term sustainability, we helped implement basic print rules, like:

Routing large print jobs to high-volume MFPs.
Requiring color print justification.
Setting duplex (double-sided) as default.

We also conducted short training sessions for attorneys and staff, teaching them how to use the new secure print features and mobile options. Adoption was smooth, and feedback has been overwhelmingly positive.

The Results: 30% Savings and Counting

After just six months, the firm reported:

30% reduction in print-related costs
50% fewer devices, saving space and power
Significantly reduced IT support tickets
Faster document turnaround during high-pressure deadlines
Increased document security through secure print release and access controls

But perhaps the most exciting result? Their print environment went from being a headache to a strategic advantage. Attorneys now spend less time fixing printers and more time focusing on clients. The office is quieter, greener, and far more efficient.

Legal Industry Takeaways: Why MPS Matters

If you’re running a law firm — or any professional services organization where documents are your bread and butter — Managed Print Services is more than just a way to save on toner. It’s about reclaiming time, tightening security, and future-proofing your workflow.

Key benefits of MPS for law firms include:

🔐 Enhanced confidentiality through user authentication and secure print queues
📉 Predictable budgeting with fixed monthly plans
💡 Better visibility into who’s printing what — and why
🧾 Compliance support for firms subject to regulations around document retention and client privacy
🌱 Sustainability gains from print reduction and energy-efficient devices

Why Choose ABT for Managed Print Services in Colorado?

At ABT, we’ve worked with law firms, financial institutions, nonprofits, and healthcare providers all over Colorado. We understand the unique challenges you face — especially when it comes to document management, security, and compliance.

Unlike national chains, we’re based right here in the Front Range, which means you get fast, local service from technicians who actually know your business. And because we partner with industry leaders like Canon, Kyocera, HP, Xerox, and Epson, we can customize the perfect print solution for your firm’s size, budget, and workflow.

Ready to Cut Your Print Costs?

If you’re in legal and haven’t re-evaluated your print strategy recently, you could be leaving money — and productivity — on the table. Whether you’re in Denver, Colorado Springs, Boulder, or beyond, ABT can help you optimize your print environment and get more out of your technology.

Let’s start with a free assessment. We’ll review your current setup and provide actionable insights with no obligation. You might just be one smart move away from your own 30% success story.

📞 Call us at (303) 778-0600
📧 Email: info@yourabt.com

You don’t need to print less — you just need to print smarter.