How to Find Meters on My Printer | A Guide for Canon, HP, Kyocera & Xerox
Tracking your printer’s meter readings is essential for managing print costs, ensuring accurate billing, and keeping your office devices running efficiently. Whether you’re using a Canon, HP, Kyocera, or Xerox device, knowing where to find your meter reading can save you time and prevent overages on your service agreements.
In this guide, we’ll walk you through how to find the meter readings on some of the top models from each brand, explain why accurate readings matter, and introduce Data Collection Agents (DCAs)—a powerful tool for automating meter tracking. We’ll also show you how to use the ABT Customer Portal for managing your account and discuss the benefits of working with a local Managed Print Services (MPS) provider to keep your office running smoothly.
Why Meter Readings Matter for Your Office Printer
Meter readings track the total number of pages your printer or copier has produced. This data is critical for:
✅ Accurate Billing – Many service agreements charge per page. A precise reading ensures you’re only paying for what you’ve printed.
✅ Cost Control – Understanding print volume helps businesses optimize workflows and reduce unnecessary printing.
✅ Maintenance Scheduling – High print volumes can lead to faster wear and tear. Keeping track of usage helps schedule proactive maintenance to avoid downtime.
✅ Supply Management – Knowing print volume helps predict toner and paper needs, ensuring you don’t run out unexpectedly.
How to Find Meter Readings on Top Printer Models
Every brand has a slightly different method for checking meter readings. Below are step-by-step instructions for the most common models from Canon, HP, Kyocera, and Xerox.
Canon – imageRUNNER ADVANCE Series
- Press the Home button on the control panel.
- Select “Counter Check” from the touchscreen menu.
- The meter reading (Total Prints, B/W, Color) will be displayed.
- If needed, you can also print a Counter Report by selecting “Print List.”
✅ Pro Tip: If your Canon device is connected to a network, you can also find meter readings via the Remote UI by entering the printer’s IP address in a web browser.
HP – LaserJet & PageWide Enterprise Series
- Press the Settings button on the control panel.
- Navigate to “Reports” > “Usage Page.”
- Select “Print Usage Page” to print a report that shows meter readings.
- If you have an HP Web Jetadmin setup, you can check the meters remotely.
✅ Pro Tip: HP’s Smart Dashboard also offers remote monitoring for network-connected printers.
Kyocera – TASKalfa & ECOSYS Series
- Press the System Menu/Counter button on the device.
- Select “Counter” from the menu.
- The screen will display the Total Print Count for black-and-white and color prints.
- If you need a hard copy report, select “Print Counter Report.”
✅ Pro Tip: Kyocera printers with KFS (Kyocera Fleet Services) can send automatic meter readings directly to your provider.
Xerox – VersaLink & AltaLink Series
- Press the Home button on the printer’s touchscreen.
- Select “Device” > “Billing/Usage”
- The meter count will be displayed on the screen.
- If needed, you can print a usage report by selecting “Print Meter Report.”
✅ Pro Tip: Xerox CentreWare Web allows IT teams to pull meter readings remotely for multiple devices.
Automating Meter Tracking with a Data Collection Agent (DCA)
Manually checking meter readings can be time-consuming, especially for businesses with multiple devices. That’s where a Data Collection Agent (DCA) comes in.
What is a DCA?
A Data Collection Agent (DCA) is a small software application installed on your network that automatically retrieves meter readings from your connected printers. It sends this data securely to your print service provider, eliminating the need for manual checks.
Benefits of Using a DCA:
✔ Eliminates Manual Entry – No more searching for meter readings on each device.
✔ Prevents Billing Errors – Ensures you’re only charged for the actual pages printed.
✔ Improves Efficiency – Frees up employees to focus on more important tasks.
✔ Real-Time Monitoring – Provides up-to-date data for better supply and service management.
Want to set up a DCA for your office? Contact our team today, and we’ll walk you through the installation process!
Using the Customer Portal for Easy Access
Managing your print services has never been easier with our Customer Portal, located at the top right corner of our website.
What Can You Do in the Customer Portal?
🔹 Submit Meter Readings – Enter your readings manually if needed.
🔹 Order Supplies – Quickly request toner, paper, and other consumables.
🔹 Request Service – Schedule maintenance or repairs with a few clicks.
🔹 View Account Details – Access billing, service history, and contract details.
How to Get Started
1️⃣ Go to our website and click on “Customer Portal” in the top-right corner.
2️⃣ If it’s your first time, call our Admin Team for secure access setup at (303) 778-0600.
3️⃣ Log in and start managing your devices with ease.
💡 Pro Tip: Setting up access takes just a few minutes, and once you’re in, you’ll have 24/7 access to manage your account hassle-free.
The Power of Managed Print Services (MPS) & Local Support
If tracking meters, ordering toner, and scheduling maintenance sounds like a hassle, you might benefit from a Managed Print Services (MPS) agreement.
What is Managed Print Services (MPS)?
MPS is a comprehensive print management solution that includes:
✔ Automated Meter Readings – No manual tracking needed.
✔ Proactive Maintenance – Prevent breakdowns before they happen.
✔ Supply Management – Toner and other consumables are delivered automatically.
✔ Cost Control & Reporting – Gain insights into print usage and reduce waste.
Why Work with a Local Print Partner?
Choosing a local print service provider gives you:
📍 Faster Response Times – On-site support when you need it.
📍 Personalized Service – A dedicated team that knows your business.
📍 Flexible Agreements – Tailored contracts that fit your needs.
📍 Stronger Relationships – Work with a trusted partner invested in your success.
Final Thoughts: Keep Your Print Costs in Check
Tracking meter readings may seem like a small task, but it plays a big role in managing print costs and ensuring smooth operations. Whether you check meters manually or automate the process with a DCA, staying on top of print usage can save money and prevent headaches.
💡 Ready to simplify print management? Sign up for our Customer Portal, install a DCA, or explore a Managed Print Services agreement today. Our local team is here to help—just give us a call!
🔹 Need assistance? Contact us now for expert guidance on managing your office printers efficiently!
