Remote Desktop Support | ABT Managed IT Services
What are your Top 3 Most Important Business Issues?
Would you say that technology is on your list of top three most Important business topics for 2021?
Don’t just consider the hardware or the software, but think about your access and data too. For some larger Denver-based businesses the incorporation of an IT team, or at the very least an IT person, is no problem. But, do you really want your pricey IT team spending their time managing passwords and user setups?
For smaller Colorado businesses the IT “hat” can and usually is swapped with the administrator, business development, office manager hat. Every minute that they spend “making the technology function” is time that those individuals aren’t doing the job you hired them to do.
How often would you say your team is pulled off task to manage the “IT issues” that everyone in your office faces?
Every business (no matter its function) faces IT issues.
We’ve finally reached a point where it no longer matters what your core business focus actually is, technology is a part of it. Day-to-day operations, compliance, data security and frankly just keeping everyone and everything online and operational can make you feel a bit overwhelmed. It’s more important than ever that your network and systems are online, operating efficiently 24/7/365.
This is where ABT’s Managed IT Services can help.
Our IT team remotely monitors and manages your business’s IT infrastructure 24×7, 365 days a year – if and when a problem should arise, our technical experts can quickly resolve it. In many cases we’ve got it fixed before you’re even aware that there was a problem at all.
ABT’s Network Management Services
We can assist you with complete 24/7/365 monitoring of your network and IT infrastructure, and provide full problem resolution and troubleshooting for servers, desktops, and mobile devices. Our technical experts are constantly working behind the scenes to ensure your systems are running smoothly, and when a problem does arise we’ll jump in immediately to fix it.
ABT’s Help Desk
Our U.S.-based Help Desk provides professional and courteous IT support 24x7x365. Whether you’re locked out of your email, need help setting up a new account or anything in between – no problem is too large or small for our certified technical experts to tackle. You can finally let your more digitally fluent team members get back to their actual jobs.
ABP’s Backup and Disaster Recovery
Our Backup and Disaster Recovery solution is a complete, end-to-end business continuity offering designed to provide you with true peace of mind and robust data protection – meaning your critical files will always be secure and accessible when you need them, even if disaster strikes.
The first step is in finding out what services will best impact your business. To do that, reach out to our Colorado based MITS team today and schedule your risk-free consultation!
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ABT Managed IT Services Definitions
Data Security – Data security means just that. The protection of information within your database, data that over time has become more identifiable. This is your financial data, operational data, and customer data. Securing your data means that you’ve protected the information from any external destructive forces, unwanted intrusions (hacking ) cyberattacks or data breaches. Is your data secure and are you compliant in the protection of that data?
Remote Monitoring and Management (RMM) –
Technically speaking this is the standard specification that maintains and facilitates the monitoring of your network, servers, workstations and other IT devices activities through our cloud services. Simply speaking, we have alerts set up to know if something is wrong, where the issue is and generally fix it before you realize that it has become an issue.
Network Management –
Network management is the activities, the methods, the procedures and the use of available tools used to administrate, operate, and consistently maintain computer network systems.
US Based Help Desk –
You know that feeling you get when you’ve already found yourself well beyond frustrated, and now you have language and cultural barriers impeding your problem resolution? Relieve that frustration by speaking with fully certified US-based technicians. With support available to you every day, at any hour, you can at least be assured that the help desk requests are fully understood and being resolved quickly.
End -to-end business continuity – Backup and Disaster Recovery (BDR) – True Business Readiness and Continuity Solutions)
The truth is, disaster happens. Whether it comes in the form of a natural disaster (earthquake, flood, tornado, etc…) or man-made (accidental file deletions, electrical fire, spilled coffee, etc…) the question is, are you prepared or are you devastated? Designed to outline the processes and procedures that a business will use during an unplanned disruption to service, BDR is the implementation of what happens next when the unexpected happens.