Switch from Biscom to eGoldFax | Modern Cloud Faxing


Switch from Biscom to eGoldFax

The Skinny

Faxing is evolving. Businesses are leaving legacy providers like Biscom behind and moving to cloud‑based fax platforms like
eGoldFax. Why? Lower costs, easier deployment, better security, seamless MFP integration, and remote access.
This blog explores what’s driving the shift, how eGoldFax simplifies operations, and what benefits you can expect when you upgrade.


Why Businesses Are Moving On From Legacy Fax Providers

If your organization has used a traditional or legacy cloud fax solution like Biscom, you’ve probably experienced:

  • Ongoing server maintenance or hosted hardware dependencies
  • Fax boards, analog phone lines, or costly gateways
  • Limited mobile access and dated user interfaces
  • Manual reporting and minimal workflow control
  • Busy signals and line‑capacity issues during peak hours

Legacy fax solutions served businesses well for years, but their on‑premises approach simply doesn’t match today’s flexible, hybrid workplaces.
The truth is, maintaining old fax infrastructure is expensive, restrictive, and risky in terms of uptime and compliance.


Enter eGoldFax: Modern Cloud Faxing That Works for You

Switching to eGoldFax eliminates the headaches of legacy systems.
Here’s how it transforms your workflow:

1. No Hardware or Phone Lines

There’s no fax server to install and no analog phone lines to manage. Faxing runs entirely in the cloud, so you reduce IT overhead immediately.

2. MFP Integration Across All Major Brands

Whether your office uses
Canon,
HP,
Xerox,
Kyocera,
Sharp, or
Epson,
eGoldFax lets you send and receive faxes right from the device. No brand‑specific fax kits required.

3. Fax From Anywhere

You can send faxes through:

  • Email (as simple as sending an attachment)
  • A desktop application
  • Mobile devices and tablets

This means remote and hybrid employees can fax securely without being tethered to the office.

4. Stronger Security and Compliance

eGoldFax encrypts all transmissions and stored documents,
meeting HIPAA, FERPA, and other compliance standards. It also keeps an encrypted archive for up to 10 years, ensuring audit readiness.

5. Centralized Administration and Reporting

Through the web‑based admin portal, you can:

  • Track fax activity in real time
  • Route faxes to the right users or departments
  • Apply cover pages and document tagging
  • Control user access and permissions

6. Flexible, Month‑to‑Month Pricing

Unlike legacy systems with high upfront costs or long‑term contracts, eGoldFax is billed monthly.
You can port your current fax numbers or get new ones, and you always retain ownership of your numbers.


Visual Comparison: Legacy Fax vs eGoldFax

Here’s a simple chart showing the differences:

Feature Legacy Fax (e.g., Biscom) eGoldFax Cloud Fax
Hardware & Phone Lines Required None
Setup Time Weeks, with IT involvement Same day, minimal setup
MFP Integration Limited, often brand‑specific Universal, all major brands
User Access Desktop only Desktop, email, mobile
Security & Compliance Variable, add‑ons required Built‑in encryption & archiving
Scalability Fixed line capacity Virtual, no busy signals
Reporting Manual or add‑on modules Real‑time, centralized portal
Contracts & Pricing Long‑term, high upfront cost Month‑to‑month, flexible billing

Legacy Fax vs eGoldFax

Benefits You’ll Notice Immediately

Lower Costs

You’ll cut:

Your IT team can focus on strategic projects instead of babysitting fax servers.

Simplified Workflows

Scan‑to‑fax from any MFP, send from your inbox, and receive confirmations instantly.
Users learn it in minutes—if you can email, you can fax.

Enhanced Security

Automatic encryption, cloud archiving, and detailed reporting give your team confidence that sensitive documents are protected.

Unlimited Scalability

Busy season? eGoldFax scales instantly without you adding new lines or equipment.


How to Transition to eGoldFax Smoothly

  1. Audit your current setup. Note your existing fax numbers, lines, MFPs, and monthly fax volume.
  2. Port your numbers. eGoldFax can transfer your existing numbers without downtime.
  3. Start a free trial. Test email faxing and MFP integration with no disruption.
  4. Roll out to your team. Minimal training is needed—your users will pick it up quickly.
  5. Decommission your old infrastructure. Say goodbye to analog lines and server maintenance costs.

Your Business, Upgraded

Shifting to eGoldFax is more than just a change in technology—it’s a step toward a simpler, more cost‑effective,
and secure way to handle your document workflow. You’ll gain flexibility, reduce costs, and modernize your operations
without sacrificing compliance.


Get Started Today

Ready to leave outdated faxing behind?
Switch to eGoldFax and start enjoying:

  • Hardware‑free faxing
  • Instant mobile and MFP access
  • Lower costs and stronger security

Start your free trial today and see how effortless faxing can be.


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