Boost Your Colorado Business with ABT’s Newest Partner | Intermedia’s Cutting-Edge Solutions
At ABT, we’re always seeking new ways to empower your business with innovative tools and resources that simplify your operations, boost efficiency, and drive growth. That’s why we’re excited to announce that we’re incorporating Intermedia’s suite of products into our business solutions toolkit. Intermedia is a trusted leader in cloud communications, collaboration, and IT management solutions. Whether you’re a small business in Colorado or a larger organization looking to scale, Intermedia’s offerings can help you streamline workflows and build a more connected, agile workforce.
So, what does this mean for you as an ABT customer? Let’s dive into what Intermedia brings to the table, why we’re partnering with them, and how our discovery process ensures that the solutions we provide meet the unique needs of Colorado businesses.
What Does Intermedia Offer?
Intermedia is a powerhouse of cloud-based business solutions designed to help companies stay connected, productive, and secure. By integrating Intermedia’s products into our service offerings, we’re providing your business access to tools that enhance communication, collaboration, and IT management—all in one seamless package.
Here are some of Intermedia’s standout products we’re now offering:
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Intermedia Unite® – Unified Communications as a Service (UCaaS)
Intermedia Unite is a robust Unified Communications platform that combines voice, video conferencing, instant messaging, file sharing, and presence management. You’ll be able to manage all your communication tools from one easy-to-use interface. Whether your team is on-site, remote, or hybrid, Intermedia Unite helps them stay connected and collaborate effectively.
Key features include:
- HD-quality video conferencing.
- Mobile and desktop apps for on-the-go communication.
- Secure team messaging and file sharing.
- Powerful call management features like auto attendants, call recording, and voicemail-to-email.
Intermedia offers hosted Microsoft Exchange email services, giving your team the power and reliability of Exchange without the complexity of managing servers on-site. This solution includes robust security features, calendar sharing, and seamless integration with Microsoft tools you already use.
SecuriSync is a secure file backup, sharing, and recovery platform. Unlike basic file-sharing tools, SecuriSync gives your business an added layer of protection with real-time backup and ransomware recovery capabilities. Your data is always accessible and safe, even if a disaster strikes.
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Cloud Contact Center
The Intermedia Cloud Contact Center is designed to improve your customer service capabilities. It integrates advanced analytics, intelligent call routing, and multi-channel communication (voice, email, chat, and SMS) to help you deliver superior customer experiences.
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Email Protection and Archiving
Intermedia includes essential security tools like spam filtering, malware protection, and email archiving. These features help safeguard your communications while ensuring compliance with industry regulations.
Intermedia supports a range of VoIP desk phones, headsets, and conference room equipment. These devices are plug-and-play, making setup and management incredibly easy.
| Product Name | What It Does | Why It’s Needed | What It Replaces |
| Intermedia Unite® | Unified Communications platform that integrates voice, video conferencing, messaging, and file sharing. | – Enables seamless communication across teams. – Supports hybrid and remote work. – Reduces siloed communication tools. |
Traditional phone systems, Zoom, Microsoft Teams (if not fully utilized), standalone file-sharing platforms. |
| Microsoft Exchange Email Hosting | Provides reliable, hosted business email with calendar sharing, contact management, and spam protection. | – Simplifies email management. – Ensures uptime and security. – Reduces IT burdens by hosting email in the cloud. |
On-premises email servers, basic email providers like Gmail or Yahoo for business use. |
| SecuriSync® | Cloud-based file sharing, real-time backup, and ransomware recovery solution. | – Protects against data loss and ransomware. – Improves collaboration with secure file sharing. – Offers peace of mind with disaster recovery. |
Traditional file servers, Dropbox, Google Drive, or local hard drives. |
| Cloud Contact Center | Advanced customer service platform with intelligent call routing, analytics, and multi-channel support (voice, chat, SMS, and email). | – Improves customer experience with fast, intelligent support. – Provides analytics for better decision-making. – Supports omnichannel customer engagement. |
Legacy call center software, standalone ticketing systems like Zendesk (if features are limited). |
| Email Protection and Archiving | Adds robust spam filtering, malware protection, email encryption, and compliance-grade email archiving. | – Protects your inbox from phishing and spam. – Ensures compliance with legal and industry regulations. – Safeguards sensitive communications. |
Basic email filters, manual email archiving, outdated anti-spam tools. |
| VoIP Phones and Hardware | Provides high-quality VoIP desk phones, conference room phones, and headsets. | – Supports seamless communication with advanced VoIP features. – Scales with your team as your business grows. |
Landline phones, traditional PBX systems, low-quality VoIP phones. |
Why Did ABT Partner with Intermedia?
At ABT, we’re always looking for trusted, proven solutions that align with the needs of Colorado businesses. Intermedia checks all the boxes for us and, more importantly, for you. Here’s why we’re so excited about this partnership:
- Reliability: Intermedia’s 99.999% uptime SLA (Service Level Agreement) ensures your business stays operational around the clock.
- Security: With enterprise-grade encryption and advanced security features, your data is always protected.
- Ease of Use: Intermedia products are designed to be user-friendly, meaning your team can hit the ground running with minimal training.
- All-in-One Solutions: From communication to data management, Intermedia provides a seamless ecosystem of tools that integrate perfectly.
- Local Support with a Personal Touch: By partnering with ABT, you gain not only access to Intermedia’s products but also our local, hands-on support tailored to Colorado businesses.
Ultimately, our mission is to help you work smarter, not harder. By combining Intermedia’s technology with ABT’s expertise, we can ensure your business has the tools it needs to thrive in a fast-evolving landscape.
The Discovery Process | Tailoring Intermedia for Your Colorado Business
We understand that no two businesses are the same. That’s why we use a personalized discovery process to determine the best Intermedia solutions for your unique needs. Here’s how it works:
- Initial Consultation: We start by learning about your business, your goals, and your current pain points. Are you struggling with communication between remote teams? Concerned about data security? We’ll dig deep to uncover opportunities for improvement.
- Needs Assessment: After our consultation, we’ll analyze your current systems, workflows, and IT infrastructure. This step helps us identify gaps and recommend the most effective solutions.
- Custom Recommendations: Based on what we learn, we’ll provide you with tailored recommendations for Intermedia products that align with your goals. We won’t try to sell you tools you don’t need—just the ones that will make the biggest impact.
- Implementation and Training: Once you’ve approved the plan, our team will handle the implementation process. We’ll also train your staff to ensure a smooth transition and full adoption.
- Ongoing Support: Even after implementation, we’re here for you. From troubleshooting to optimizing your systems, ABT provides ongoing support to help you get the most out of your Intermedia solutions.
Top 5 Questions You Might Have About Intermedia and ABT
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What makes Intermedia different from other cloud service providers?
Intermedia stands out because of its focus on simplicity, reliability, and security. With their 99.999% uptime guarantee, seamless product integrations, and enterprise-grade security, you’re getting a robust platform that works for businesses of all sizes.
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How does Intermedia handle data security?
Intermedia takes security seriously, using encryption, malware scanning, and advanced threat protection. Their solutions meet industry compliance standards like HIPAA, GDPR, and SOC 2, giving you peace of mind that your data is protected.
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Can Intermedia support hybrid or fully remote workforces?
Absolutely. Intermedia’s solutions, such as Intermedia Unite and SecuriSync, are designed to support remote and hybrid teams with tools for communication, collaboration, and secure file sharing.
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Will my team need extensive training to use Intermedia’s tools?
Not at all! Intermedia’s products are intuitive and user-friendly. Plus, ABT provides training and support to ensure your team gets up to speed quickly.
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What is the cost of Intermedia solutions?
Costs vary depending on your specific needs, but Intermedia’s solutions are designed to be cost-effective for businesses of all sizes. During our discovery process, we’ll provide a clear breakdown of pricing and value.
Partner with ABT to Elevate Your Business
At ABT, we believe that technology should empower your business, not complicate it. By partnering with Intermedia, we’re bringing you best-in-class cloud communications, collaboration, and IT solutions that simplify your operations and help you achieve your goals.
Are you ready to take your business to the next level? Let’s start the conversation today. Contact ABT for a free consultation, and together, we’ll discover how Intermedia can transform the way your business operates.
Your business deserves the best tools and the best support.
ABT and Intermedia—building a smarter, more connected future for Colorado businesses.
