7 Reasons Why You Still Need Fax Technology in 2024 | Business Solutions

Fax Machines Still Matter | All In One Business Solutions

In the constantly evolving landscape of business technology, it’s crucial to revisit and reassess the tools and systems that keep our workflows efficient and secure. As we look deeper into 2024, one of the most surprising contenders for relevance in the modern office is the fax machine.

Yes, you read that right—the fax machine!

Long considered a relic of the past by many, this technology has shown remarkable resilience and adaptability, especially in industries where security and reliability are paramount.

The Enduring Relevance of Fax Machines in 2024

We’ve heard a few fax questions lately, but let’s start with the basics.

Do all MFPs come with fax? What about copiers and printers?

While the integration of fax functionality into modern office equipment has broadened the capabilities of many devices, it’s important to note that not all multifunction printers (MFPs), copiers, and printers come equipped with fax capabilities. The inclusion of fax features is largely dependent on the model and the manufacturer’s design choices, catering to the diverse needs of businesses and their specific communication requirements.

Are MFPs essentially the All-In-One Solution for Offices?

MFPs, known for their versatility, are more likely to include fax functionality alongside printing, scanning, and copying features. Brands like Canon, HP, Epson, Kyocera, and Xerox—key offerings for ABT customers—often offer models with comprehensive communication capabilities, including fax. These devices are designed to serve as all-in-one solutions for office productivity, making them an ideal choice for businesses looking to streamline their equipment needs while maintaining the ability to fax when necessary.

On the other hand, standalone copiers and printers may not always include fax capabilities.

These devices are typically focused on delivering high-quality copying or printing services, respectively. For businesses that require fax capabilities but currently use equipment without them, there are several solutions. External fax modems and online fax services can provide an effective way to add fax functionality to existing setups, ensuring that even without a dedicated fax machine or an MFP with built-in fax capabilities, your business can still manage fax communications efficiently.

So, while fax functionality is a common feature in many MFPs, it is not universal across all copiers and printers.

Your business should carefully consider their communication needs when selecting office equipment. At ABT, we understand the unique challenges faced by Colorado businesses, and we’re here to help guide you through the selection process, ensuring that you have the right mix of technology to meet your operational requirements. Whether you’re looking for an all-in-one solution with integrated fax capabilities or need assistance integrating fax services with your current setup, ABT is your partner in navigating the evolving landscape of office technology.

Despite the surge in digital communication tools and platforms, fax machines hold a unique position in today’s business environment. Their continued importance can be attributed to several factors, which we will explore in this blog post, tailored specifically for our ABT customers in Colorado.


Who’s still using Fax Machines?

Fax technology continues to play a crucial role in various industries, particularly those where the security and integrity of transmitted information are paramount. The healthcare, legal, finance, and government sectors routinely rely on fax machines for their daily operations, highlighting specific use case scenarios where faxing offers unmatched advantages.

In the healthcare industry, for example, the transmission of patient records, prescriptions, and confidential information between medical facilities necessitates a secure and reliable method. Faxing serves this need effectively, complying with the Health Insurance Portability and Accountability Act (HIPAA) requirements for patient privacy.

Similarly, in the legal sector, the need for authenticated and tamper-proof documents during the exchange of contracts, agreements, and sensitive case information makes fax an indispensable tool. Financial institutions utilize fax for the secure transmission of loan applications, account information, and other documents that require a high level of security. Government agencies also depend on fax technology for the exchange of classified or sensitive data, where digital security and document integrity are critical.

For businesses operating within these industries, selecting the right equipment to match their specific needs is crucial. ABT offers a range of multifunction printers (MFPs) with robust fax capabilities designed to meet the rigorous demands of these sectors. For healthcare organizations, MFPs that prioritize security features and compliance with HIPAA, such as those from Canon and Kyocera, would be ideal. These devices offer encrypted fax transmission and secure document handling to protect patient information.

Legal firms and financial institutions would benefit from high-performance MFPs with advanced fax features, like those from HP and Xerox, which provide reliable document transmission, receipt confirmation, and the ability to archive faxes digitally for easy retrieval and compliance purposes. For government agencies, Epson’s range of MFPs with enhanced security protocols and fax capabilities ensure the secure handling of sensitive information.


ABT’s expertise in navigating the complex landscape of office technology allows us to recommend and supply devices that align perfectly with the unique requirements of your industry. Understanding the critical role of fax in your operations, we are dedicated to providing solutions that not only enhance your communication capabilities but also ensure compliance, security, and efficiency within your workflow.

Do fax machines enhance security and compliance?

One of the primary reasons fax machines remain in use is their ability to comply with stringent security protocols. Industries such as healthcare, legal, and government often deal with sensitive information that requires a high level of security during transmission. Fax technology, particularly when integrated with advanced encryption methods, offers a secure line that is less susceptible to hacking compared to emails and other digital communication forms. This is crucial for Colorado businesses operating within these sectors, ensuring that they stay compliant with regulations like HIPAA and GDPR.

How reliable are fax machines for communications?

Fax machines provide a level of reliability that is sometimes lacking in purely digital solutions. They offer a direct line of communication that isn’t dependent on internet connectivity, making them invaluable during network outages or in areas with unstable internet service. For businesses in Colorado, particularly those in remote or rural locations, this reliability ensures that critical communications are not delayed.

How does fax integrate with modern technology?

In 2024, fax machines are not the standalone devices of the past. They have been seamlessly integrated into multifunction printers (MFPs) and digital systems, offering a blend of traditional and modern communication methods. Brands like Canon, HP, Epson, Kyocera, and Xerox—core offerings for ABT customers—now produce MFPs that include fax capabilities alongside scanning, printing, and emailing functions. This integration allows businesses to maintain their existing workflows while leveraging the benefits of modern technology.

What is the role of fax in a hybrid work environment?

The shift towards remote and hybrid work models has not diminished the relevance of fax machines; in fact, it has highlighted their utility. Fax technology, especially when integrated into cloud services, enables remote workers to send and receive faxes digitally without requiring a physical fax machine. This adaptability ensures that businesses can maintain secure and reliable communication channels, regardless of their employees’ locations.

Looking Forward to 2025 and Beyond

As we navigate the complexities of the modern business landscape, it’s essential to recognize the value of combining traditional and contemporary technologies. Fax machines, with their proven security, reliability, and adaptability, continue to serve as a vital tool for many Colorado businesses. At ABT, we are committed to providing our customers with tailored solutions that meet their unique needs, incorporating the best of both worlds.

In conclusion, the narrative surrounding fax machines in 2024 is not one of obsolescence but of enduring relevance. For businesses in Colorado and beyond, fax technology remains a secure, reliable, and adaptable communication method, capable of meeting the demands of today’s fast-paced, security-conscious world. As your technology partner, ABT is here to support you in integrating these timeless tools with the latest innovations, ensuring your business stays ahead of the curve.

In embracing the old and the new, we find a balanced approach to communication that safeguards our data, streamlines our operations, and ultimately, drives our businesses forward. The fax machine, much like the enduring spirit of innovation, stands as a testament to the ever-evolving nature of technology and its role in shaping our professional landscapes.


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