With such a long and successful history in the mortgage lending and servicing industry, McCue Mortgage accumulated a collection of paper documents. The company’s Vice President, Melanie McCue, explained that the documentation for a mortgage loan file can quickly exceed 200 pages. These files have a mandatory retention period of the life of the loan plus an additional 7 years. With 5,000 loans in the office, many loan files had to be stored off-site, causing delays when a file was retrieved.
